We will help you

Our multilingual support desk helps you answer all questions and solve any problem regarding your internet connection or other Hotzone services. You can reach our toll-free customer hotline from Monday through Friday 8am to 6pm at 0800 – 550 555 702. Outside our regular business hours, you can reach our support via email to support@hotzone.de. We process service requests during our business ours and provide you with in-time feedback.